{"month":"April 2026","totalTasks":1840,"avgCSAT":94.2,"rolloverPercentage":68,"resolutionRate":91.6,"phUsMix":"72% PH / 28% US","avgHoursSaved":47,"activeClients":312,"topCategories":["customer-service-virtual-assistant","administrative-virtual-assistant","shopify-virtual-assistant","real-estate-virtual-assistant","social-media-virtual-assistant","lead-generation-virtual-assistant","wordpress-virtual-assistant"],"source":"Anonymized Basecamp + Clockify data"}