{"month":"May 2026","totalTasks":1920,"avgCSAT":94.8,"rolloverPercentage":71,"resolutionRate":92.1,"phUsMix":"72% PH / 28% US","avgHoursSaved":49,"activeClients":318,"topCategories":["customer-service-virtual-assistant","administrative-virtual-assistant","shopify-virtual-assistant","real-estate-virtual-assistant","social-media-virtual-assistant","lead-generation-virtual-assistant","wordpress-virtual-assistant"],"source":"Anonymized Basecamp + Clockify data"}