• Free Trial Period: Begin your journey with us through a no-cost trial, allowing you to experience our services firsthand without any initial investment.
• *60-Day Money Back Guarantee (*bucket hours only): Should you decide our services aren't the right fit within the first 60 days, we provide a guarantee on all unused hours. Simply inform us, and we will issue a refund for any hours not utilized.

• Initial Engagement: If your engagement extends only to introductory meetings with your account manager or interviews with potential Virtual Assistants (VAs) without assigning tasks, this constitutes zero usage. In such cases, expect a full refund.
• Limited Usage Scenario: Should you utilize our services sparingly, for example, using only an hour over the 60 days, we will refund the remaining balance of your unused hours.

• Purchase Your Hours: Acquire a set number of hours that your Virtual Assistant will deduct from as they tackle your tasks. These hours remain valid for 3 months, offering ample time for utilization.
• No Contracts, No Monthly Commitments: You're not locked into any long-term agreements or recurring charges. Use your hours at your pace, whether you need a lot done quickly or spread out over time.
• Refill, Adjust, or Pause: Once your hours are depleted, the choice is yours. You can opt to upgrade or downgrade your plan, take a hiatus, or simply replenish your bucket to continue service seamlessly.

• Do Not Require Physical Presence: If it can be done with a computer and an internet connection, we're on it.
• Are Clearly Explainable: The most effective tasks are those you can articulate through email or chat. Our VAs are not just willing but eager to learn new skills and processes.
• Embrace Challenges: Whether it's mastering a new software or tackling complex data analysis, our team loves to rise to the occasion, ensuring all tasks are approached with professionalism and legality in mind.

All of our Filipino Virtual Assistants speak English and have a minimal neutral accent. They are easily understood when speaking and understand very well when spoken to.

Like every new employee, there is a learning curve. Our Virtual Assistants are very well educated and have a lot of experience completing tasks for past clients. This helps mitigate a lot of the necessary training time needed to get them up to speed.

All tasks are first checked by a quality control person to help catch any mistakes before they are sent back to you. That being said, they still need time and some training to deliver your tasks back to you in the manner you want.

Yes, our project managers and virtual assistants work U.S. business hours.  If you need a different set of hours and/or weekends we can accommodate your needs.

We have Virtual Assistants located in both the Philippines and USA.  CLICK HERE to see the pricing differences

Yes, we have virtual assistants with experience in outbound calling.  We have seen the most success with appointment settings.  

We do have some virtual assistants with experience in closing sales but it's not our strong point.