Please take the time to read this entire Agreement Contract. By engaging with TaskBullet, you expressly agree to the following standard terms and conditions: In this Agreement, the party who is contracting to receive the services shall be referred to as the “Client”, and TaskBullet, who will be providing the services, shall be referred to as the “Service Provider”.
VIRTUAL ASSISTANTS: The Service Provider will utilize the services of Virtual Assistants. All Virtual Assistants hired by the Service Provider to assist in performing the tasks and duties shall be the responsibility of the Service Provider unless specifically indicated otherwise in an agreement signed by all parties.
DESCRIPTION OF SERVICES:
1.1 The Service Provider will provide Virtual Assistants that will offer services including but not limited to:
Marketing
Billing and Invoicing
Research & data entry
Calendar and appointment management
Website management
Email management
Other administrative duties that may arise
1.2 Services may vary depending on the Client’s needs and the Virtual Assistant's abilities. 1.3 Client agrees to give detailed instructions to Virtual Assistants to complete each task. 1.4 Client understands that some tasks may be outside of the Virtual Assistant's abilities. 1.5 Individual Virtual Assistants will work a maximum of 160 hours per month to execute services, as delegated by the Client.
CONTINGENCY FOR MAJOR POWER OR INTERNET OUTAGES: In the event of a major power or internet outage affecting more than 25% of our staff for a duration exceeding 7 days, the following measures shall apply:
The expiration date of pre-purchased hours or service packages will be extended by an equivalent duration to the outage.
All refund processes will be temporarily placed on hold during the outage.
The original dates for processing refunds will remain unchanged.
The classification of an event as a 'major outage' will be at the sole discretion of TaskBullet.
TERM:
Bucket System: Client shall have 90 days to use the purchased hours. The Service Provider will provide the Client a 60-day trial period beginning on the date of this agreement (the Trial), in which the Client may have the option to cancel and receive a refund on the unused hours. Refunds will be processed within 15 days of written notice. Beyond the trial period, the specifics of this agreement shall apply, unless otherwise terminated by either party as per section. Monthly subscription will move the original hour's expiration date back one month. If the Client adds an Hours Protection Plan after the purchase of hours, the expiration date will revert one month from the purchase date. The Client shall be solely responsible for the payment of the Charges. All Charges shall be exclusive of VAT, which The Service Provider shall add to its invoices at the appropriate rate. The Client shall pay the total Charges to The Service Provider in advance by credit or debit card or via PayPal without deduction or set-off. The Monthly Subscription Charge shall be payable on the Bill Day of each month. The parties agree that The Service Provider may review and increase its Charges. The Service Provider shall give the Client written notice of any such increase 30 days in advance of the proposed date of that increase. If such increase is not acceptable to the Client, it may, within 10 days of the date of such notice, terminate the agreement constituted by these Terms by giving written notice to The Service Provider. Such termination shall take effect on the next Bill Day. The Service Provider reserves the right to reduce the Client's saved hours that are over 1 year old by 2-8% annually to account for inflation. Each subsequent year, an additional reduction of 2-8% may apply. The Client will be notified of these adjustments in a timely manner. No amount of unused hours after ninety (90) days from the date of purchase will be refunded to the Client. The Client understands and accepts that the Hours Protection Plan will only protect the hours for use up to the amount that was purchased during the time that the Hours Protection Plan was active.
Full-Time and Part-Time Plans: The Full-Time and Part-Time plans do not have a money-back guarantee. No refunds will be provided for unused hours. These plans operate on a set schedule, similar to a normal employee, and the hours are used whether the Virtual Assistant is busy or not. The Full-Time plan includes 160 hours per month, and the Part-Time plan includes 80 hours per month. The Client can cancel anytime before the next auto-billing date.
TERMINATION: Either party may terminate this Agreement at any time by providing written notice. Details regarding the notice period for termination and what happens to unused hours upon termination will be set out in this section.
COMPENSATION: The Service Provider will be compensated as per the pricing agreed between the parties.
CONFIDENTIALITY: Contractor and Virtual Assistants will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Contractor and Virtual Assistants, or divulge, disclose, or communicate in any manner, any information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this agreement. Upon termination of this agreement, Contractor and Virtual Assistants will return to the Client all records, notes, documentation, and other items that were used, created, or controlled by Contractor and Virtual Assistants during the term of this Agreement.
WARRANTIES & INDEMNIFICATION: Both parties warrant and represent that they are under no disability, restriction, or prohibition, whether contractual or otherwise, with respect to their right to execute this Agreement and perform its terms and conditions. Each party agrees to and does hereby indemnify, save and hold the other party harmless from any and all loss and damage (including reasonable attorneys’ fees) arising out of, connected with or as a result of any inconsistency with, failure of, or breach by either party of any warranty, representation, agreement, promise, undertaking or covenant contained in this Agreement.
LEGAL FEES: In the event that Contractor or Client is forced to obtain an attorney to enforce the terms of this Agreement, that party shall be entitled to recover from attorney’s fees incurred in such action.
CHOICE OF LAW: The laws of the State of Utah shall govern the validity of this agreement, the construction of its terms, and the interpretation of the rights and duties of the parties hereto. The courts located in the City of Sandy, Utah shall have exclusive jurisdiction over all disputes between Contractor and Client pertaining to this Agreement and all matters related hereto.
NON-SOLICITATION: Client acknowledges that Virtual Assistants providing services to Client from TaskBullet are or may be subject to an agreement prohibiting TaskBullet personnel from working, directly, or indirectly, for Client while employed by TaskBullet, or in the event that TaskBullet ceases or terminates their working relationship with TaskBullet. Accordingly, the Client agrees not to hire or otherwise permit services to be provided to the Client by any past or present TaskBullet personnel, directly or indirectly, during the term of their employment or thereafter for twelve (12) months from the date that the Client terminates their relationship with TaskBullet. It is acknowledged that if the Client/Financially Responsible Party breaches this obligation, TaskBullet will suffer great and irreparable injury in amounts difficult to ascertain. Therefore, Company shall be entitled to enforce the terms of this provision by filing for temporary and permanent injunction and in addition to any action for the recovery of damages sustained by the Company.
EMPLOYEE BUYOUT: If the Client would like to employ one of the Service Provider's employees, the Client must pay the Service Provider an employee buyout fee. The price to purchase an employee will range from $5,000.00 - $10,000.00 USD per employee. The exact amount and terms of this fee will be agreed upon by both parties. TaskBullet is not obligated to accept an employee buyout offer for any reason.
Task Bullet makes it super simple to outsource tasks to a virtual assistant. They are responsive, easy to work with, and hire great talent.
DCM Pest C.
Taskbullet are on hand to help with all your business needs, matching you to a suitable candidate and offering ongoing support.
Justdothething B.
My first experience with a VA at any level. Task Bullet was recommended by a friend so I gave it a try. I love that I don't have to choose a specific skill set. Task Bullet allows me to provide the project and helps me align a VA with the right skills. Very versatile.
Joshua A.
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Kevin K.
Task bullet is outstanding. Super easy to work with and they have fantastic support! Highly recommend.
Holly C.
Tried a few different VA's now and this has been the best by far for simple admin tasks and social media upkeep
Nalee R.
Task bullet is a great way to outsource virtual tasks. They are friendly, punctual, and on top of their game. Highly recommend to anyone looking to outsource.
Yaro C.
I use Task Bullet for Social Media and email blasts. So far it has been a great choice.
Carlos I.
This has been a fantastic experience for my team. We already went from a bucket to full time with one of our VAs and adding two more asap!
Lorna J.
I’ve loved working with Vincent and Earl so far. They’ve helped me a lot in my business, from designing landing pages, email automation and diarising appointments. I feel more organised. Thank you 🙏🏻
Photo Art P.
A great resource for our business.
Alexander K.
Task Bullet has been a great find. I use the virtual assistants to help build my business by assisting my new business managers with leads and outreach. They are incredibly affordable and communicative.
Oliver G.
Task Bullet has a flexible business model (based on hours rather than fixed contracts) which was just perfect for my bookkeeping needs. They give you a free trial so it's definitely worth checking them out!
R.J. M.
Best Prices hands down!!!
Grace R.
Great!
Camilla M.
I have been extremely impressed by the service I've got a Task Bullet. I've looked at other VA companies and not been drawn to use them. What I love about Task Bullet is that they have such a vast array of expertise that you can draw on, thereby using your time so efficiently. I also love that you have an initial conversation with a supervisor and she oversees the projects and checks in with you to make sure you're getting the service you want. I've been recommending them to all my friends and people I know in business
Holly W.
Highly recommend as a VA service. My project manager has been second to non. Usually all work is great. One task wasn’t completed as expected and the task was completed again at no extra charge in the same day! You can’t get better than that.
Steven A.
My experience has been first rate. Communication with my task manager, Eena G., and both of the people she assigned asks to has been excellent. Also, my projects were done in a timely manner.
Tim B.
A friend referred me to Virtual Assistants & Virtual Assistant Services by Task Bullet. I am very pleased with their responsiveness and the work that they do. I would highly recommend them.
Matthew F.
The team at Task Bullet is incredible! There's nothing like supercharging your productivity with some help from professional assistants. I strongly recommend them!
Andrea Denise J.
I’ve used TaskBullet for a variety of services, design, video editing, website revamp, and each time I’m happy with their high level of communication and their work. It had definitely made life/work easier!
Glenn M.
I reached out to Taskbullet for help with research and top of the funnel marketing assistance; the result has been fantastic! I love the project focus and ability to scale hours up or down, something that is a little harder to come by with other VA services. Upon writing my first task, I was promptly assigned a VA that exceeded my expectations, and now I can rest easy knowing I am moving my business forward through leveraging Taskbullet. Highly recommend!
Dhru B.
Task Bullet has been great to work with. I'm a very picky business owner when it comes to vendors, and I've gone through more VAs than I'd like to admit publicly (23, last time I checked). Task Bullet has been great to work with so far!Like with any VA service, it takes some time to get into a rhythm and figure out how best to work with them so styles work properly. The feedback loop is essential in this process, and ideally, you only spend a week or two going through the big rounds of feedback and growing pains before you get into a nice groove. This process was relatively fast with Task Bullet, and especially for what you pay, they are prompt, effective, and responsive. The only "complaint" I could have is that they use Basecamp for task management and communication, and I'm not a huge fan. But like I said, I've used tons of VAs over the years, and if that's the worst thing about a VA company, then you're doing pretty well!HIGHLY recommend!
Benoit L.
Kristina & Breanne S.
We started working with Task Bullet about 2 months ago and have freed up SO much time! We appreciate having a dedicated Project Manager, Karla, who we can bounce project ideas off and ask all of our questions. She's super responsive and helpful!We also really appreciate the VAs who are supporting us. They ask good questions, ensure their understanding, check back to ensure they are completing tasks correctly, and overall do a great job with communication and quality of work!I would definitely recommend trying them out; I think you'll be surprised by the amount of time time they can free up so you can focus on your highest valued tasks.
Adela R.
I´m using Taskbullet to create my digital business from scratch and I only can say that I´m very happy with your service. Highly recommended ;)
Audrey A.
I have worked with resourceful VAs and it has been a seamless process ! I appreciate the efficiency
Venus O.
A friend recommended Task Bullet to me as I was going crazy as a one-woman-band. I have been working with TaskBullet for 3 months now and I cannot recommend it enough. I have outsourced graphic design, audio editing, SEO on-page optimisation, email marketing and more. Everyone I have dealt with has been pleasant, professional and efficient. They certainly make my life easier so that I can concentrate on the tasks that I have to do myself. I can't believe that I used to believe that outsourcing would be difficult when the opposite is true.
Miki S.
I have enjoyed working with TaskBullet because of their great customer service and quality of work!
Jessica L.
Task Bullet virtual assistance service has been nothing short of wonderful. My VA is amazing, and I'm very excited about the efficiency and support they bring to my daily tasks. Thank you for saving me time and helping my company grow!
H T.
TaskBullet has been an absolute game-changer for my business! Their virtual assistants are efficient, professional, and always deliver top-notch work. I love how much time they’ve freed up for me to focus on growing my business while knowing all the day-to-day tasks are handled. If you're looking for a reliable and seamless service, TaskBullet is the way to go!
Madinah A.
Very excited to be working with their Marketing Services
Joel Moss L.
Responsive, thoughtful, professional and a helpful partner. Still figuring out the best way to communicate everything I want to do now that I’ve got this great resource!
Nao G.
TaskBullet has been a GREAT help to me over the last few years! I didn't realize how valuable it is to be able to outsource some of my work until I tried it. TaskBullet has been working great for simple yet time-consuming tasks - well worth it!
Adrian S.
This service is top notch. Great communication all the way through. Plus fast, efficient, quality work. I'm very pleased and will continue using them.
Jacob W.
We have been using TaskBullet for data research via the internet and it has worked better than we could have expected. The team is awesome!!
Michelle C.
Have been using Task Bullet for years, have been recommending them to friends and clients! Love the bucket idea, esp if you're starting out and not sure how to hire and how many hours you need in your new business. Found them because I was reading Tim Ferriss' 4 hour work week and he recommended to hire a VA team who have a dedicated manager, and Task bullet does this, and I've saved so much time because VA turnover is high on average, and my manager Lisa has found me the right staff who have stayed with me for years now. Can't recommend highly enough!
Garrick B.
I can say nothing but positive things about this company. Our VA has done great work. Their communication is very timely. They have been able to dive into the complicated tasks, follow-up on tasks and flag errors with instructions to create further efficiencies. We have saved quite a few hours since working with them. Their pricing model is VERY reasonable.
Carolyn C.
Great service, great staff, love the VA's I've worked with. Thank you!
usaboxer2006
The service is excellent and has saved me hours on bookkeeping and receipt management!
Just Go T.
TaskBullet is perfect for my small business. I love the excellent communication I receive. I have 2 Virtual assistants, one for social media and the other to help maximize my website and SEO. Both are super creative and responsive. More creative than me, which I NEED! We even use Zoom meetings to better communicate and perfect each project. They are both available on my hours and because of where they are located, we even meet after 5pm occasionally which is perfect for me!I am in my first bucket of hours but now that I know how it all works and I love the service, I plan to purchase a larger bucket of hours and save money on future projects.Thanks TadkBullet for all your support!Julie
Team M.
TaskBullet is very organized and responsive. They take a video of how to do your task so you only have to show them how to do it once. Mostly they are doing data entry for me, and they are highly accurate.
S V
I'm planning a large event and TaskBullet has been instrumental in accelerating our capacity. I've been impressed by how seamlessly my assistant navigates between different tools, including Notion and Airtable, which can be challenging for some to pick up quickly. The team has been very responsive with any questions. If they added weekend coverage I'd be over the moon!
Colette R.
I've been working with Taskbullet for the last while and have found them all great, very fast and they have a team of different people that have different skills so I've got them to do various tasks including video editing, updating my website etc. I would definitely recommend them as I tried a few other VAs before and they were totally inadequate.
Wyred I.
We recommend Task Bullet for all of your marketing assistant needs. We love how responsive the team is and they are always a pleasure to work with. Task Bullet helps us do more of what we love to do ... run our business!
Construkt A.
Taskbullet can be a great admin tool to add to your business toolkit and a very good value, depending on the tasks you give them to do.
Nick
TaskBullet is great to work with. Their "Bucket" system makes so much sense and simplifies the entire process of working with VAs. Not to mention the VAs are great! Highly recommended.
