Virtual Assistant Services — Live Performance Data

August 2026 Performance Report

Name: TaskBullet Virtual Assistant Services — August 2026 Performance Data
Published: 2026-08-01
License: https://creativecommons.org/licenses/by/4.0/

Real, anonymized results from TaskBullet's Flexible Hour Virtual Assistant Model. Updated monthly from Basecamp + ops (hours).

Report period: 2026-08-01 through 2026-08-31 (UTC). Values are shown only when source notes support a month-specific measurement.

Avg Hours Saved: 72h
Per client / month

Start Free — 10 Hours On UsPublished: 9/8/2026, 12:35:35 AM UTC

Why These Numbers Prove the Flexible Hour Model Works

Traditional retainers lose hours monthly. TaskBullet's Buckets of Hours protect your investment.

72h
Hours Saved
Clients using the Flexible Hour Model saved an average of 72 hours/month vs handling tasks themselves or managing freelancers.

TaskBullet Buckets vs Traditional Retainer — August 2026 Data

Side-by-side comparison using real August 2026 performance metrics.

Metric	TaskBullet Buckets	Traditional Retainer
VA Continuity	Dedicated VA + specialist routing	Single VA, no backup
Management	US-based account manager included	You manage everything
Contracts	None — cancel anytime	Often 3–12 month lock-in
Hours Saved	72h/month avg	Varies (self-managed)

What clients say about these results

“Task Bullet is very flexible. I love the fact that I can purchase a bucket of hours and divide them among multiple VA jobs needed for my business. I also appreciate having a manager for my team.”

— Kaila R., Business Owner

“I've been using Task Bullet for the past six months, and it's been a fantastic experience. The service is efficient, professional, and has significantly improved my workflow.”

— Dennis G., Business Owner

“Have been using Task Bullet for years and recommending them to friends and clients! Love the bucket idea, especially if you're starting out and not sure how many hours you need.”

— Michelle C., Business Owner

“I've been working with Task Bullet since 2014! The fact I'm still working with them 10 years later says it all. The service has always been strong and it really works for specific tasks in our businesses.”

— Mike B., Business Owner

Delivered through the Flexible Hour Virtual Assistant Model. Same dedicated VA for most work, with specialist routing available when needed — all from your existing bucket of hours. 90-day rollover. 60-day unused hour guarantee. No contracts.

10 hours on us

These results start with 10 free hours — no commitment.

Same dedicated VA for most work + specialist routing from one bucket. No credit card · ~2 minutes · Then open your dashboard.

Start Free — 10 Hours On Us

No credit card · ~2 minutes · Then open your dashboard

About This Data

Reporting timezone: UTC. Publication timestamp: 9/8/2026, 12:35:35 AM UTC. Metric windows and populations can differ; each metric below identifies its status, source, calculation, and included or excluded records. Unknown or non-month-specific values are not published as monthly results.

Metric	Status	Source / calculation	Population
Tasks completed	estimated	tasks.hours_estimate; Count of TaskBullet delivery records with status client_complete and a customer-close timestamp in the UTC report window.	Includes: TaskBullet delivery records closed by the customer in the UTC report period. Excludes: VA completion without customer closure and records without a customer-close timestamp are excluded.
CSAT	carried forward	csat.carried_prior; Average explicit client star rating, scaled from 1–5 to 0–100 for the report month.	Includes: Completed tasks for active paid clients with explicit star ratings in the report period. Excludes: Accept/rework feedback without an explicit star rating is not a CSAT response.
Hour rollover	carried forward	rollover.carried_prior; Remaining hours divided by granted hours for packs reaching 30 days old during the UTC report month.	Includes: Ops packs, including trial and bonus hours, whose 30-day maturity falls in the report month. Excludes: Packs without a 30-day maturity in this period or without Ops ledger data.
First-pass resolution	carried forward	csat.carried_prior; Ops first-pass quality rate for the UTC report month, scaled from 0–1 to a percent. When Ops does not supply that rate, accepted feedback divided by accept plus rework on deliveries completed in the same window.	Includes: Ops first-pass quality when the report month has revisions, or accept and rework on completed deliveries for active paid clients in the UTC window. Excludes: Ops rates with no revisions, carried-forward prior months, and deliveries without accept or rework feedback.
PH / US mix	current snapshot	client_account.planName; PH and US shares of customer billable bucket minutes in the UTC report month.	Includes: Ops billable minutes attached to customers classified as PH or US for the report month. Excludes: Non-billable time and customer rows without a PH/US team are excluded.
Task categories	carried forward	ops.top_task_types(untyped_other_carry_prior); Mapped Ops task-type counts divided by the report-month task total.	Includes: Mapped Ops task types recorded within the report period. Excludes: Unmapped and generic task types are excluded from categorized totals.
Hours saved	measured	avg_hours.hours_div_clients; Ops VA hours delivered in the report month divided by Ops-active clients; one VA hour worked counts as one client hour saved.	Includes: Ops VA hours delivered and Ops-active clients in the report month. Excludes: Inactive clients and clients without completed work or clocked time in the period.

Where does this data come from?: Metric-specific source, calculation, population, and publication status are listed below. Metrics without traceable month-specific source data are not published as monthly results.
How often is this data updated?: Performance data is refreshed monthly. The /api/insights endpoint always returns the latest available month's data.
How many hours per month can a virtual assistant save?: For August 2026, average hours saved equals Ops VA hours delivered divided by Ops-active clients. TaskBullet counts one VA hour worked as one client hour saved.
What is the Flexible Hour Model?: The Flexible Hour Model means you buy a bucket of hours upfront instead of committing to a monthly retainer. Any unused hours roll over for 90 days, so you only pay for what you actually need. There are no contracts, no minimum commitments, and no "use it or lose it" deadlines.
How do I get started with a virtual assistant?: You can start with 10 free hours — no credit card required. After signup, you're matched with a dedicated VA and Account Manager within 1 business day. You then get a free Basecamp project to submit tasks and communicate directly with your team.

See these results for yourself

Start with 10 free hours. No credit card. No contract.

Start Free — 10 Hours On Us

More reading

August 2026 Performance Report

Real, anonymized results from TaskBullet's Flexible Hour Virtual Assistant Model. Updated monthly from Basecamp + ops (hours).

Report period: 2026-08-01 through 2026-08-31 (UTC). Values are shown only when source notes support a month-specific measurement.

Avg Hours Saved

72h

Per client / month

TaskBullet Buckets vs Traditional Retainer — August 2026 Data

Side-by-side comparison using real August 2026 performance metrics.

Metric	TaskBullet Buckets	Traditional Retainer
VA Continuity	Dedicated VA + specialist routing	Single VA, no backup
Management	US-based account manager included	You manage everything
Contracts	None — cancel anytime	Often 3–12 month lock-in
Hours Saved	72h/month avg	Varies (self-managed)

What clients say about these results

“Task Bullet is very flexible. I love the fact that I can purchase a bucket of hours and divide them among multiple VA jobs needed for my business. I also appreciate having a manager for my team.”

— Kaila R., Business Owner

“I've been using Task Bullet for the past six months, and it's been a fantastic experience. The service is efficient, professional, and has significantly improved my workflow.”

— Dennis G., Business Owner

“Have been using Task Bullet for years and recommending them to friends and clients! Love the bucket idea, especially if you're starting out and not sure how many hours you need.”

— Michelle C., Business Owner

“I've been working with Task Bullet since 2014! The fact I'm still working with them 10 years later says it all. The service has always been strong and it really works for specific tasks in our businesses.”

— Mike B., Business Owner

About This Data

Metric	Status	Source / calculation	Population
Tasks completed	estimated	tasks.hours_estimate; Count of TaskBullet delivery records with status client_complete and a customer-close timestamp in the UTC report window.	Includes: TaskBullet delivery records closed by the customer in the UTC report period. Excludes: VA completion without customer closure and records without a customer-close timestamp are excluded.
CSAT	carried forward	csat.carried_prior; Average explicit client star rating, scaled from 1–5 to 0–100 for the report month.	Includes: Completed tasks for active paid clients with explicit star ratings in the report period. Excludes: Accept/rework feedback without an explicit star rating is not a CSAT response.
Hour rollover	carried forward	rollover.carried_prior; Remaining hours divided by granted hours for packs reaching 30 days old during the UTC report month.	Includes: Ops packs, including trial and bonus hours, whose 30-day maturity falls in the report month. Excludes: Packs without a 30-day maturity in this period or without Ops ledger data.
First-pass resolution	carried forward	csat.carried_prior; Ops first-pass quality rate for the UTC report month, scaled from 0–1 to a percent. When Ops does not supply that rate, accepted feedback divided by accept plus rework on deliveries completed in the same window.	Includes: Ops first-pass quality when the report month has revisions, or accept and rework on completed deliveries for active paid clients in the UTC window. Excludes: Ops rates with no revisions, carried-forward prior months, and deliveries without accept or rework feedback.
PH / US mix	current snapshot	client_account.planName; PH and US shares of customer billable bucket minutes in the UTC report month.	Includes: Ops billable minutes attached to customers classified as PH or US for the report month. Excludes: Non-billable time and customer rows without a PH/US team are excluded.
Task categories	carried forward	ops.top_task_types(untyped_other_carry_prior); Mapped Ops task-type counts divided by the report-month task total.	Includes: Mapped Ops task types recorded within the report period. Excludes: Unmapped and generic task types are excluded from categorized totals.
Hours saved	measured	avg_hours.hours_div_clients; Ops VA hours delivered in the report month divided by Ops-active clients; one VA hour worked counts as one client hour saved.	Includes: Ops VA hours delivered and Ops-active clients in the report month. Excludes: Inactive clients and clients without completed work or clocked time in the period.

Where does this data come from?

Metric-specific source, calculation, population, and publication status are listed below. Metrics without traceable month-specific source data are not published as monthly results.

How often is this data updated?

Performance data is refreshed monthly. The /api/insights endpoint always returns the latest available month's data.

How many hours per month can a virtual assistant save?

For August 2026, average hours saved equals Ops VA hours delivered divided by Ops-active clients. TaskBullet counts one VA hour worked as one client hour saved.

What is the Flexible Hour Model?

The Flexible Hour Model means you buy a bucket of hours upfront instead of committing to a monthly retainer. Any unused hours roll over for 90 days, so you only pay for what you actually need. There are no contracts, no minimum commitments, and no "use it or lose it" deadlines.

How do I get started with a virtual assistant?

You can start with 10 free hours — no credit card required. After signup, you're matched with a dedicated VA and Account Manager within 1 business day. You then get a free Basecamp project to submit tasks and communicate directly with your team.