The TaskBullet Flexible Hour System Explained
When we founded TaskBullet in 2013, we surveyed the Virtual Assistant landscape and found a major problem: the monthly retainer.
Every agency forced business owners to buy "subscriptions." You had to commit to 80 or 160 hours a month. If you had a slow week and didn't use 20 of those hours, the agency kept your money and the hours vanished. It felt like a scam.
We created the Flexible Bucket System to solve this.
How the Bucket System Works
Instead of a monthly subscription, you buy a "Bucket" of hours (e.g., 20, 60, or 240 hours).
- You Only Pay When They Work: Your virtual assistant logs into our time-tracking software, Clockify, and tracks time to the minute while working on your specific tasks.
- 90-Day Rollover: Your bucket is valid for 90 days. If you have a slow week, your hours simply sit in the bucket waiting for next week.
- No Hidden Fees: The bucket price covers everything—your VA's pay, your dedicated US-based project manager, the time-tracking software, and the replacement guarantee if your VA gets sick.
- Refill When Ready: When your bucket reaches zero, you aren't forced into a new one. You buy another bucket if and when you need it. You can even set it to auto-refill if you prefer a seamless experience.
Why This Works Better Than Retainers
Business is cyclical. You have busy seasons (like Q4 for ecommerce or tax season for accountants) and slow seasons.
In a retainer model, you are penalized for being efficient. If you streamline a process so your VA finishes it faster, you just opened up idle time that you are still paying for.
In the TaskBullet Bucket model, if you streamline a process, you save money, because your bucket lasts longer.
The US-Managed Guarantee
Every TaskBullet bucket comes with a US-based Project Manager. If your VA has internet issues, gets sick, or simply isn't the right fit, your Project Manager handles the replacement, the transition, and the HR, instantly. You don't lose your hours or your momentum.
Stop subscribing to employees. Focus on the work, and only pay for what you use.